Frequently Asked Questions

What materials are your plushies made from?

Our crochet animal toys are lovingly handmade using 100% high-quality cotton yarn, hypoallergenic polyester stuffing, and child-safe safety eyes (unless otherwise noted). Each piece is crafted with care to ensure it's soft, durable, and safe for cuddling, gifting, or nursery decor.

Are your crochet toys safe for babies and toddlers?

Yes — safety is our top priority. Our toys use baby-friendly materials with securely attached parts. For babies under 3, we recommend selecting items without small removable pieces. We also offer embroidered eyes upon request for extra peace of mind. Just leave a note at checkout!

Can I request a custom or personalized crochet toy?

Absolutely! We love custom orders. Whether you want a specific animal, custom color combinations, or name embroidery, we're happy to bring your vision to life. Use the Custom Order listing or send us a message and we'll get started.

How long does it take to make and ship my order?

Since each toy is handmade with care, processing time is typically 1–3 weeks depending on complexity and current order volume. We ship via USPS and you'll receive tracking info as soon as your order is on its way!

Do you offer gift wrapping?

Yes! Our plushies make perfect gifts for baby showers, birthdays, and holidays. We offer eco-friendly gift wrapping and personalized notes. Simply check the Gift Options box at checkout or leave us a note with your order.

How do I wash the crochet toys?

We recommend gentle hand washing with mild soap and air drying to maintain shape and softness. Avoid machine washing and high heat. For small marks, spot cleaning works great!

Do you ship internationally?

Yes, we ship worldwide! International delivery typically takes 2–4 weeks. Buyers are responsible for any customs fees or import taxes that may apply in their country.

Can I cancel or change my order?

Cancellations are accepted within 2 days of purchase. After that, your plushie may already be in progress! Please reach out as soon as possible if you need to make changes.

What payment methods do you accept?

We accept Visa, Mastercard, Discover, PayPal, Apple Pay, Klarna (buy now, pay later), and Shopify Gift Cards.